The FRIENDS™ Experience: The One in London!

ExCeL London

Get a chance to hangout in your favourite TV show!

Now booking until 27th April 2025!

Suitable for 11-100 years

Best Bits

Go into the heart of everyone’s favourite TV show, at the UK flagship of The FRIENDS™ Experience. It promises a taste of New York City, and never-before-seen activations including “London, baby!” and FRIENDS™ Station.

Walk through recreated sets; dance in front of the fountain, peep through the iconic purple door at Rachel and Monica’s apartment, play foosball at Joey and Chandler’s, and take a selfie on the orange couch in Central Perk.

Hang out in the FRIENDS™Station for even more photo opportunities, snacks, and of course, coffee before hitting up the retail store. And yes, it's got Hugsy and the famous yellow frame!

Dates and Prices

Booking currently until 30th April 2025

Adult Tickets (ages 16-99) from £26.50

Child Tickets (ages 11-15) from £13.25

Prices vary depending on date / time slot.

Opening days vary throughout the year.

Easter Sunday - Remains closed

Easter Monday – Open

Operating Hours:

10am – 7.15pm (Last entry 6pm)

Guests are welcome to visit The FRIENDS™ Experience Retail Store without a ticket.

Reschedule and cancellation policy

Get a full refund if you select a refundable ticket during checkout and cancel until 23:59 the day before you visit

Rescheduling is not possible for this ticket

Duration: 1hour

It is advised to arrive 15 minutes before your allotted time.

Wheelchair accessible.

Food and Drink are not included and price is for admission only.

Need to Know

Location:

The FRIENDS™ Experience: The One in London takes place at Immerse LDN, ExCeL Waterfront, E16 1XL (by public transport), E16 IFR (by car).

Public Transport:

The Elizabeth line – Customs House station

The Jubilee line – Canning Town station

Docklands Light Railway (DLR) - Customs House or Prince Regent stations

Uber Boat/Thames Clippers – Royal Wharf Pier

IFS Cloud Cable Car – connected to The O2 and North Greenwich underground station

For the latest travel updates or to plan your journey visit TFL

Car:

Please use the postcode E16 1FR (or what3words ///cheer.events.began) for the car park entrance. Paid parking is subject to availability and must be pre-booked ahead of your visit here.

The ExCeL is within the Ultra Low Emission Zone (ULEZ) and so you’ll need to check whether your vehicle is subject to a charge here.

Venue Parking:

Planning on driving to ExCeL London? The car park is available for pre-booked customers only during this event (subject to availability).

If you are planning to drive, then please reserve your space ahead of your visit here Official Parking - ExCel London (aeroparker.com) or consider public transport for your journey - Public transport | ExCeL London

Blue badge holders can also book parking via this page. For any other accessibility enquiries please email accessibility@excel.london

Cycling:

There are free to use cycle racks at the west entrance of the ExCeL.

Walking:

The ExCeL is 20-minutes walking distance from Canning Town underground station.

FAQ's

Plan your Visit

What makes ExCeL London family friendly

Toilets

Baby Changing

Parking

Address and Contact Info

ExCeL London
One Western Gateway
Royal Victoria Dock
London
E16 1XL

Nearest Station: Custom House

Nearest Park: Cundy Park

from £13.25

Buy Now

from £13.25

Buy Now

Best
Bits

Hang out in the FRIENDS™Station for even more photo opportunities, snacks, and of course, coffee before hitting up the retail store. And yes, it's got Hugsy and the famous yellow frame!

Dates and
Prices

Booking currently until 30th April 2025

Adult Tickets (ages 16-99) from £26.50

Child Tickets (ages 11-15) from £13.25

Prices vary depending on date / time slot.

Opening days vary throughout the year.

Easter Sunday - Remains closed

Easter Monday – Open

Operating Hours:

10am – 7.15pm (Last entry 6pm)

Guests are welcome to visit The FRIENDS™ Experience Retail Store without a ticket.

Reschedule and cancellation policy

Get a full refund if you select a refundable ticket during checkout and cancel until 23:59 the day before you visit

Rescheduling is not possible for this ticket

Duration: 1hour

It is advised to arrive 15 minutes before your allotted time.

Wheelchair accessible.

Food and Drink are not included and price is for admission only.

Need
to Know

Location:

The FRIENDS™ Experience: The One in London takes place at Immerse LDN, ExCeL Waterfront, E16 1XL (by public transport), E16 IFR (by car).

Public Transport:

The Elizabeth line – Customs House station

The Jubilee line – Canning Town station

Docklands Light Railway (DLR) - Customs House or Prince Regent stations

Uber Boat/Thames Clippers – Royal Wharf Pier

IFS Cloud Cable Car – connected to The O2 and North Greenwich underground station

For the latest travel updates or to plan your journey visit TFL

Car:

Please use the postcode E16 1FR (or what3words ///cheer.events.began) for the car park entrance. Paid parking is subject to availability and must be pre-booked ahead of your visit here.

The ExCeL is within the Ultra Low Emission Zone (ULEZ) and so you’ll need to check whether your vehicle is subject to a charge here.

Venue Parking:

Planning on driving to ExCeL London? The car park is available for pre-booked customers only during this event (subject to availability).

Blue badge holders can also book parking via this page. For any other accessibility enquiries please email accessibility@excel.london

Cycling:

There are free to use cycle racks at the west entrance of the ExCeL.

Walking:

The ExCeL is 20-minutes walking distance from Canning Town underground station.

FAQ's

Plan your
Visit

What makes ExCeL London family friendly

Toilets

Baby Changing

Parking

Address and Contact Info

ExCeL London
One Western Gateway
Royal Victoria Dock
London
E16 1XL

Nearest Station: Custom House

Nearest Park: Cundy Park

The FRIENDS™ Experience: The One in London!

What makes ExCeL London family friendly

Address and Contact Info

What makes ExCeL London family friendly

Address and Contact Info

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