Accessible holidays with TUI

At TUI, they want to make travelling as easy as possible for everyone! That's whether you or someone you're travelling with has access needs, reduced mobility or a disability, including non-visible ones, and neurodiversity. They have a wide selection of options for every traveller and you can choose the options that best fit you, your family or your friends' needs.

Why book at Accessible holiday with TUI?

Detailed Access Guides

TUI have the right hotel for you over a wide choice of Destinations. Plus their most popular hotels have Detailed Access Guides from their accessibility partner AccessAble, so you can easily check if it suits your needs.

Neuro Inclusive facilities for 2025

There are new TUI sensory rooms for children at the TUI BLUE Aura in Ibiza and the TUI BLUE Nausicaa in Cyprus and TUI are working with a Special Educational Needs childcare agency to help make their childcare programme fully Neuro inclusive.  All front of house staff in their hotels are also offered enhanced neurodiversity awareness training and new communication cards to children to use to clearly explain their wants and needs in their kids' clubs. 

✈️Airport Assistance

When you book a package holiday, they include coach transfers to get you to and from your hotel but if you are unable to travel by coach, their Assisted Travel team will be able to arrange an alternative method of transport for you.

🌊 SEATRAC

SEATRAC is a remote-controlled chair that helps you get in and out of the sea. It is installed on over 200 beaches in Greece, including Dassia Beach in Corfu and Perissa Beach in Santorini. If you want to use it, you can check out the Beach Directory and order a remote to your hotel.

🚢Marella Cruises

Everyone can enjoy life at sea with Marella Cruises - the fleet is fitted with adapted cabins and the anchor is dropped at a list of accessible ports. TUI's Assisted Travel Team make sure everything runs smoothly too - helping with airport assistance and accessible transfers. 

🧔Accessibility Ambassadors

TUI have teamed up with four content creators from the disabled and neurodivergent community to offer rips and advice on all things accessible holidays, from airport experience to top hotel picks and you can contact them via the TUI website. 

🏰 Accessibility at Disney

Disney holidays go the extra mile on providing facilities for accessibility needs – like rooms with added comfort, and services for guests with mobility, visual or hearing disabilities. You can also expect special rates and easier accessibility at attractions, shows, restaurants and boutiques.

Check out their Guide below to Assisted Travel to watch their Travel Experts give you all the details on assisted travel at the airport, and on board their flights. They’ve got all the hot topics covered – from fit to fly certificates to travelling with medical equipment. Hit play below for more!

LittleBird Top Tip

Fore more information on TUI's assisted travel and FAQ's, head here

Whether you book your holiday in one of the TUI Stores, or make your booking online, their friendly and knowledgeable Assisted Travel team are on hand to make sure your holiday’s right for you. You can give the team a call on 0800 145 6920, contact them via Convo on their website, or for more on accessible holidays head over to their assisted travel page on their website too.

Travel Aware - Staying Safe and Healthy Abroad

The Foreign, Commonwealth & Development Office (FCDO) and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad.

For the latest general FCDO travel advice, - including security and local laws, plus passport and visa information check gov.uk/travelaware and follow @FCDOtravelGovUK on "X" and Facebook.com/FCDOtravel

See gov.uk/foreign-travel-advice - for FCDO travel advice about individual destinations.

Sign up for FCDO travel advice email alerts, so you automatically receive the latest travel advice updates and travel requirements for the destinations you want to know about.

For travel advice from TUI - see Travel Aware page (www.tui.co.uk/destinations/info/travel-aware)

For current travel health news - see travelhealthpro.org.uk

See their safety advice hub - for information on staying safe while you're away.

Advice can change so check regularly for updates.

All the flight-inclusive holidays on the partner's website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. This website will provide you with information on the protection that applies in the case of each flight before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see their booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. ATOL protection does not apply to the other holiday and travel services listed on this website. All non-flight package holidays on this website are financially protected under their ABTA Bonding (this does not apply to other travel arrangements such as accommodation only bookings).